Warehouse operations can be grueling when performed manually and result in derailed productivity. As e-commerce continues to skyrocket at breakneck speeds, the need to automate highly laborious and time-consuming warehouse operations has come to the fore. Now, with the added impetus of the COVID-19 outbreak, companies realize that the need for automation has never been higher. Manufacturers and distributors are forced to work with reduced staff, which has driven them to the brink of an operational breakdown. At the same time, the need to accelerate production has made it challenging for the warehouse operators, staff, and facility managers to adhere to the social distancing norms in a non-automated environment. Amidst the chaotic disruptions brought about by the pandemic, Intek, a SencorpWhite business, is equipping manufacturing and distribution companies with the power of automation through its cutting-edge software that provide measurable improvements to their bottom line. Intek uniquely combines Warehouse Management, Warehouse Execution, and Warehouse Control capabilities (WMS, WES, and WCS) into one integrated and superior platform to maximize efficiency and accuracy for distributors and manufacturers. “We've had WES and WCS capabilities since inception. We started out of automation and grew into the WMS space, which is a lot different than a WMS company attempting to grow into the WCS and WES space,” says Stan McLean, President, Intek.
Intek aims for total warehouse optimization by singularly focusing on process improvement. Rather than simply installing its system for a customer, Intek follows a rather involved design process and works closely with them to define best operational practices and processes using its software solutions. Often, WMS vendors in the market do not focus on automation control and integration capabilities, and their systems are not efficient as they merely replicate manual processes that previously existed. Intek, on the other hand, offers tailored solutions with its highly configurable software which provides automated WMS and WCS solutions to forward-thinking manufacturers and distribution companies to better manage their warehouses, inventory levels, and supply chain. “We ensure over 99.5 percent inventory accuracy and order accuracy by net variance. Some of our customers that are migrating from an ERP bolt on WMS module experience up to 25 to 50 percent productivity improvement,” says McLean.
What makes Intek unique in the marketplace is that it offers tier-one WMS functionality, supported by its standard product platform with full WES and WCS capabilities, at a mid-tier price. “This allows for significantly low total cost of ownership and upfront adoption costs in comparison with most of our competitors. So, we fit in a sweet spot for organizations that can’t pony up for a tier-one WMS and then integrate a tier-one WCS, but definitely cannot survive on a lightweight SaaS WMS module or ERP bolt on WMS module,” shares McLean. As opposed to operating a warehouse with multiple systems, Intek’s single holistic solution minimizes operational complexity, reduces upfront cost, and improves efficiency.
We ensure over 99.5 percent inventory accuracy and order accuracy by variance. Some of our customers that are migrating from an ERP bolt on WMS module experience up to 50 percent productivity improvement
Founded in 1987, Intek has established a strong foothold in the WMS, WES, and WCS space, catering primarily to manufacturing, distribution, and general warehousing needs. Intek launched its standard product solution WMS in 1995 and has fostered many long-term partnerships since then. With its strengths in warehouse execution and control, Intek had developed a long-standing partnership with White Systems—a market leader in integrated inventory management and high-density storage solutions. Back in 2017, White Systems approached Intek to acquire them as their software leadership group. This duo’s partnership collaboration is now part of the wholly-owned company of SencorpWhite. Today, Intek provides its robust WCS solution to control White Systems’ industrial carousels while also delivering its WMS, WES, and WCS solutions to various companies for all applications in the manufacturing and distribution landscape.
As a testament to Intek’s cutting-edge capabilities, McLean recalls their collaboration with Chef Works, an industry leader in the design, development, and management of uniform and culinary apparel programs. Prior to implementing Intek’s WMS/WCS, Chef Works was picking orders using printed pick tickets and physical locations labeled with each SKU. Order priorities were handled manually using the printed pick tickets, which was both cumbersome and time-consuming. Chef Works partnered with Intek to implement its Supply Chain Execution Software for the WMS/WCS software solution and White Systems for the horizontal carousel solution. Now, with two pods of three horizontal carousels each, one operator has access to more than 3,000 pick locations. Picking accuracy quickly rose to 98.9 percent after implementing the horizontal carousels with pick to light. In addition, Chef Works has added almost 200 Flow Rack pick faces to accommodate high-moving items, maximizing the working space and inventory. Intek also provided integration with the customized embroidery process, which requires passing detailed instructions between multiple databases, and the Chef Works Sage 300 ERP. This integration provided additional tracking and data analysis tools such as real-time order status for customers, cycle counting, order inventory transactions, operator performance, and the ability to quarantine products electronically, eliminating the need to manually move products to special locations.
At the core of Intek’s success lies an incredible team of professionals with 20 to 30 years of industry experience. This team allows Intek to uniquely focus on delivering tangible and measurable operational efficiencies to manufacturing and distribution operations. Powered by its group of experts, Intek is focusing on continuously improving its user’s experience and expanding its operations in the cloud. With full productivity and labor-tracking capabilities in its current software suite, the company’s is also enhancing this area even further. Alongside, Intek is continually expanding into and integrating different forms of automation, including autonomous mobile robotics (AMRs) and robotics on an ongoing basis to supercharge distribution and manufacturing efficiency.